In a modern democratic nation, everyday life is shaped by the decisions of those who manage and administer public policies. This Very Short Introduction provides a practical insight into the development and delivery of the decisions that shape how individuals, and society as a whole, live and interact.

Public administration ensures the development and delivery of the essential public services required for sustaining modern civilization. Covering areas from public safety and social welfare to transportation and education, the services provided through the public sector are inextricably part of our daily lives. However, mandatory budgetary cuts in recent years have caused public administrators to radically re-think how they govern in the modern age.

In this Very Short Introduction, Stella Theodoulou and Ravi Roy offer practical insight into the major challenges confronting the public sector in the globalized era. Tackling some of the most hotly debated issues of our time, including the privatization of public services and government surveillance, they take the reader on a global journey through history to examine the origins, development, and continued evolution of public administration.